Shipping & Delivery

Shipping and delivery

We will endeavour despatch all orders within 24 hours, if for any reason we are unable to dispatch your order within this time one of our team members will contact you.

Delivery options vary depending on the type of product purchased.


Bathroom and Under floor heating

Tapware, Showers, Basins, Accessories and Under floor heating are delivered free of charge for orders above $500 .

Shipping of orders under $500 will be calulated at the checkout.

As soon as the stock is despatched you will receive an email with your tracking number.

Please note the actual time of delivery will vary depending on the distance from out warehouse and the delivery method used.


Bathtubs, Vanities and Flooring

Delivery of all of the above items is a flat rate that will be calulated at the checkout and will vary depending on the desination. 

Due to the bulky nature of these products they must be delivered on a pallet, your order will be shrink wrapped and delivered by forklift to the front of your property.

As soon as the stock is despatched you will receive an email with your tracking number. (as we use external freight providers a tracking number is not always available).


Warehouse Pickup

All orders can be collected from our Truganina warehouse located at: 

8 Paraweena Drive, 

Truganina.

VIC  3029

You will receive an email to confirm when your order is ready for collection.Please note a suitable vehicle must be used, due to OHS concerns any unsuitable vehicles will be turned away.


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